Welcome to Moori! I'm thrilled you're here. Please take a moment to review my store policies, which outline important information regarding ordering, shipping, returns, and product care.
1. Acceptance of Terms
By accessing and using the Moori store (www.moori.store), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.
2. Products and Services
Moori offers print-on-demand products, including apparel and posters, featuring original designs. All products are subject to availability. I reserve the right to modify or discontinue any product at any time without notice.
3. Ordering and Payment
- Payment: I primarily accept payments through PayPal. You agree to provide accurate and complete payment information.
- Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order, but rather an acknowledgment that I have received it.
- Order Fulfillment: All items are produced on a print-on-demand basis. Orders are fulfilled after successful payment processing.
4. Shipping and Delivery
- Shipping Location: Products are shipped from international print-on-demand partner facilities.
- Shipping Times: US shipping can take 5-7 business days, Canada shipping varies between 7-14 days while international shipping can take up to one month (approximately 4 weeks). Delivery times are estimates and may vary.
- Shipping Costs: Shipping costs are calculated based on your location and the items in your order.
- Shipping Discrepancies: If you believe shipping costs are excessive, please contact me for review.
- Separate Shipments: T-shirts and posters are shipped separately and may arrive at different times.
- Tracking: Tracking information will be provided via email upon shipment.
5. Returns and Refunds
- Refund Policy: Refunds or replacements are only provided for items with significant print flaws or errors. Claims must be made within (7) days of receipt with photographic evidence.
- No Returns for Sizing or Preference: Due to the print-on-demand nature of the products, returns or exchanges for sizing or personal preference are not accepted.
6. Product Care
- DTG Printing: Products are printed using Direct-to-Garment (DTG) printing.
- Care Instructions: Follow care instructions provided to maintain product quality:
- Turn inside out before washing.
- Wash in cold water with mild detergent.
- Avoid bleach and fabric softeners.
- Tumble dry low or hang dry.
- Do not iron directly on the print.
7. Intellectual Property
All designs and content on the Moori website are the intellectual property of Moori. You may not reproduce, distribute, or use any content without express written permission.
8. Limitation of Liability
Moori shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the products purchased.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Venezuela.
10. Changes to Terms and Conditions
I reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page.
11. Contact Information
For any questions or concerns, please contact me at [email protected].